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We are dedicated to providing the best customer service and value in the industry. Currently, we offer World Gym Fitness Apparel, Hot Bodz Bodybuilding Clothes, & Pitbull Clothing. We definitely plan on constantly expanding our product lines, so check back! If there is something you would like but do not see, feel free to ASK. We will do our best to find what you're looking for.
You will be able to order securely via GeoTrust 128-bit SSL encryption from our website using a Credit Card. Security is of the utmost importance to us.
It is important to us to offer hard to find items for fitness enthusiasts, but not everything is stock for same day shipping. Some items have to be ordered on a weekly basis.
X-tremeBodybuilding.com 309 E Rand Rd, Suite 200, Arlington Heights, IL 60004
!!! We accept all major credit cards !!!
Visa, Mastercard, Discover, and American Express !!! We accept PayPal !!! Now integrated into the regular checkout process. Place your order as usual and select PayPal as your payment method. You will be transferred to PayPal to process the transaction, then back to our shopping cart to complete the order.
FAST FREE SHIPPING ON ORDERS OVER $100*
*Offer valid for ALL USA and Canada zip codes. Offer Valid only on clothing orders.
Shipping Information All orders will begin to be processed within 24 hours. Shipping charges are computed automatically online. Orders are generally sent within seven to fourteen business days of order placement. However, not all items are kept in stock and delivery can take two to three weeks.
Domestic Shipments:
Most orders are shipped USPS Priority Mail w/ Delivery Confirmation. Occasionally, due to the contents and value of your order, packages are mailed insured and requesting a return receipt to verify you received your order. Packages not retrieved from your local Postal Service and then returned to us will be refunded less shipping costs.
International Shipments:
International shipments will be sent out either USPS Airmail or USPS Express Mail. Some countries are prohibited due to rampant fraud. Please contact us for further information before you place your order. Also, since customs policies vary widely from country to country, we urge our international customers to contact their local customs office for further information. The customer is responsible for all Duties, Taxes and/or VAT (Value Added Tax) imposed by their respective countries. These taxes are not included in the total invoice from X-tremeBodybuilding.com. We only charge for shipping from United States to your respective country.
Upgraded Shipping Option:
Please be patient with your order. Some items are special ordered. If you choose an upgraded shipping option, it doesn't mean it will go out that day. However, it will still get to you faster than our standard shipping option. If you have any questions about this please contact us.
Shipping charges are not refundable. Any exchange will be charged shipping.
X-tremeBodybuilding.com does not manufacture the clothing on the site. Occasionally, we out-sell our inventory of a particular item. Though we try very hard to maintain adequate inventory, we sometimes run out. On those occasions, please allow 2-3 weeks for your order to be completed from the time of purchase. If you have questions about your order, please contact customer service. All orders are held until complete (usually no longer than two weeks).
In order to offer you greater selections and to maintain manageable inventory levels, we offer a substitution selection aimed at saving you money while allowing us to better control inventory. Where color is an option, you'll save money when you make your selection from the Choice items. Choosing a specific color, i.e. Black Only, might delay your shipment and will cost you more. So....if it say's "Substitute Color OK?". Choose the 'Yes' option. We'll ship the size and style you've requested but we may alter the color you've selected. It's a win/win for both of us.
We are proud to offer a 30 day money back guarantee on all orders(less shipping and handling). If you are unsatisfied for any reason simply email us and we will issue you a Return Authorization # and have you mail your package to us. -If you receive an order that has a damaged item or items please email us immediately and we will start the insurance claim process and reship if necessary. In the event that you received a damaged item or we shipped you the wrong item we will reimburse after you have shipped it back to us.
-Notify us via email of your intent to return and request an RMA number (write on return box).
-Contact Customer Service by using Contact Form
-Include a copy of the original invoice with return shipment.
-All returns must be in original packaging / bags. No Refund On WORN, LAUNDERED, STAINED Items or items smelling of CIGARETTE SMOKE or PERFUME!
-You are responsible for ALL shipping charges on all exchange items going to & from X-tremeBodybuilding.com.
-Returns must be received within 30 days of original shipment date for credit card credit. Items returned later than 30 days will be issued a X-treme Bodybuilding credit (valid for another purchase at www.x-tremebodybuilding.com). Items received by us after 45 days from shipping will not be exchanged, refunded, credited or returned.
Exchanges for Clothing
We will gladly exchange any item that is returned within a 15-day period from purchase. Please note the following terms and conditions:
-Items can be exchanged for a different size, color, or the credit put towards any item within the store. Items must be sent back for exchange within fifteen days of receipt. A $6.95 shipping & handling charge will apply for orders within the United States. Foreign Exchanges will be billed for shipping individually. Please contact us if an exchange is needed.
-15 day exchange only.
-No refund on shipping and handling charges.
-You are responsible for ALL shipping charges on all exchange items going to & from X-tremeBodybuilding.com.
-You must e-mail for authorization on exchange items! Contact Customer Service by using Contact Form. Insure all returns.
-Your authorization number must be on the outside of package. Cartons will be refused if return authorization # is not posted outside of return carton. No exceptions!
-All returns must be in original packaging / bags.
-Prices are subject to change without notice. Colors & styles may vary.
-No Exchange No Refund On WORN, LAUNDERED, STAINED Items or items smelling of CIGARETTE SMOKE or PERFUME!
Our Site Security
One of our most important goals with X-tremeBodybuilding.com has been to make it a 100% secure place to do business. In all of our years of business, we have not even had ONE security problem. No stolen credit cards, no leaked transactions... nothing.
Our Server Security: Our server engineers take security very seriously. At all times the server up to date with the latest security patches & software. We subscribe to services which notify us if there are ANY security problems, no matter how small.
Shopping Cart Security: All transactions take place over 100% secure, SSL server. Once you are taken to the payment info page of our shopping cart, you will notice the LOCK or KEY in your browser, indicating that the transaction is being done over a secure server.
You can click the button above to learn about our security certificate that was purchased through GeoTrust, one of the leading security services.
Your credit card will be processed by Authorize.Net, the world's largest and most secure real-time credit card processor. Don't settle for less with your personal information!
You can click the button above to learn that your transactions are being processed securely by one of the most trusted names in the payments industry, Authorize.Net.
Your credit card is NOT left on the server for a long period of time. Within hours your credit card information is downloaded through a secure connection to our secure corporate computers and then deleted off the web site servers.
Credit Card Fraud:
Using a fraudulent card will not work. When a non-matching address is used we immediately inform the card issuer and the number is cancelled. We aggressively pursue credit card criminals by immediately reporting the incident to their country's authorities. The appropriate law enforcement agency will be instructed to pursue a local investigation. We also work closely with all United States authorities in charge of Internet Fraud. Credit Card Fraud wastes time, DON'T DO IT!!!
Only Illinois residents will pay sales tax. The rate is 8.5%
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